Roma recognizes the importance of and respects your privacy, and appreciates your trust that we will do so carefully and sensibly. As such, we want you to make the most of this website and to feel confident while doing so. The following discloses the information collection, use and disclosure practices for this website.
When you visit the public area of the website, you remain anonymous. To the extent you use e-mail links via the website to communicate with Roma and provide us with personally identifiable information, however, you will not remain anonymous. Because it is not possible to anticipate every conceivable context in which such information might be provided to us via e-mail, Roma can provide you no assurance that personally identifiable information you choose to provide to us via e-mail will be maintained as private.
What Personal Information does Roma gather?
The information we learn from customers helps us personalize and continually improve your shopping experience at Roma. Here are the types of information we collect. We ask for personal information in order to provide a product. The information which we ask for is dependent upon the nature of the request being made, but can be summarized as follows: For general inquiries submitted online we collect an email address and/or phone number in order to answer your inquiry; For order placement we will collect contact information necessary for order fulfillment, such as name, phone number, and address. We also collect billing information such as credit card number. With the exception of sensitive billing information, all the data which you provide we receive and store. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features such as speedy credit card processing. Contact us for more details. We use the information that you provide for purposes such as responding to your requests, fulfilling your order, customizing future shopping for you, and improving our store. We will sometimes use the information you provide to communicate with you. If you have requested a sales quote, purchasing quote, or contacted Roma via our website's "Contact Us" page, we will contact you in order to reply to your request.
Information Provided by Your Computer
Whenever you interact with us we receive and store certain information provided by your computer. The information collected includes statistics about your computer like screen resolution, operating system, and what browser you are using. Information provided about your computer is used by Roma in order to customize our site for your computer. This information is also collected and used to analyze potential changes in our website design. We also collect information about what you did on our website.
The information includes the manner in which you arrived at our site (where you came from), what pages you looked at, and how long you looked at these pages. This information is gathered to understand how people use the site, to evaluate the effectiveness of marketing campaigns, and to flag ineffective areas of our website. In order to collect this information we use "cookies." Cookies are small text files that are placed on a visitor's computer hard drive that allow Roma and/or the host of its website to record how many times a user or computers within a user's network of computers has visited the website, the number of times various pages of the website have been accessed and to track the user's home page customization preferences. Furthermore, Roma collects your Internet Protocol (IP) address. An IP address is a number that is assigned to your computer when you use the Internet. The IP address data that we collect may or may not contain personally identifiable information about you and is used to administer our site, to determine the numbers of different visitors to the site, abuses of the site and to gather broad demographic data. A number of companies offer utilities designed to help you visit websites anonymously. Although we will not be able to provide you with a personalized experience at Roma if we cannot recognize you, we want you to be aware that these tools exist.
How Does Roma Share the Information It Receives?
Information about our customers is an important part of our business, but we are not in the business of selling it to others. The data that Roma collects in these ways is accessible by certain Roma personnel as well as certain third-party website designers and personnel involved with the third-party service that hosts the website. Roma uses all data that it collects internally and together with its website designer and host in order to improve the website or to identify violators or abusers of the site. Roma personnel may use the data to prepare reports regarding website activity as part of the process of maintaining and improving the site. Cookies also are used to identify prior users to the website in order to provide certain homepage customization preferences and create a more personal viewing experience for the user. Roma does not knowingly collect personally identifiable information from any children under age 13.
To the extent permitted by law, Roma will not sell, share, or otherwise disclose any of the information it collects online without your permission. Exceptions are violators of this site and disclosures to third parties who monitor the website, to parties who assist or cooperate in preparing mailings and to third parties with whom Roma may co-sponsor an event (in which case Roma may share attendee lists for purposes of the event). Roma and the host of its website take reasonable security precautions to maintain the privacy of the data that is collected, such as ensuring that it is accessible only to appropriate personnel and that the information is user ID- and password-protected.
We share customer information only as described below.
Agents:We employ other companies and individuals to perform functions on our behalf. Examples include providing marketing assistance, providing search results and links (including paid listings and links), and real-time processing of credit card payments. These agents are provided the limited access to personal information needed to perform their functions, but may not use it for other purposes.
Affiliated Businesses we Do Not Control. In some cases, we may work closely with an affiliated business, such as delivery or messenger companies. In order to process some orders we will forward to a third party customer information related to the specific transaction. The information shared will be limited to that which is necessary to process the transaction, generally your name, shipping address, and the items you have ordered.
Business Transfers: As we continue to develop our business, we might sell or buy stores, subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that Roma or substantially all of its assets are acquired, customer information will be one of the transferred assets. In the event of a change of ownership, affected users will be notified of the change via email and given the opportunity to prevent the transfer of any information they have given us.
Protection of Roma and Others. We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of Roma, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.
With Your Consent. Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.
In order to prevent the compromise of personal information it is important that you to protect against unauthorized access to your account username, password, and to your computer. Be sure to sign off when finished using a shared computer.
How can I Prevent My Information from Being Collected?
The Federal Trade Commission provides useful information about online privacy on its own website, Site Seeing on the Internet.